Gorilla Geeks Help Desk

Welcome to Gorilla Nation! If you are trying to login to PSU IT Resources for the first time you are in the right place.  As a First Time User at PSU, you have only 2 easy steps to your first login as a Gorilla.

Check out the PSU Pitt Start web page to learn about the discounted and free IT resources that PSU students, faculty, and staff have access to!

The Geeks support both student email (named: GUSMail) and Faculty & Staff email. Both email systems can be accessed in the GUSPortal and are powered by Microsoft Outlook.

Most technology items can be e-wasted. We encourage you to e-waste as much as possible to keep electronics out of our landfills.What can the Gorilla Geeks e-waste:

• Students - The Gorilla Geeks can e-waste personal devices for current PSU Students. The Gorilla Geeks are able to offer this service through a partnership with SEK Recycling Center. To e-waste your personal devices, or learn more about the e-waste process including any associated fees, please contact the Gorilla Geeks, 620-235-4600
• Faculty and Staff - The Gorilla Geeks are not authorized for e-waste of faculty and staff personal devices. We encourage you to contact the SEK Recycling Center to learn about their e-waste program.
  • Note: Faculty and Staff needing to e-waste PSU-owned devices, please submit a ticket or send an email to: support@pittstate.edu. One of our ITS technicians will arrange pickup and disposal.

The GUS Portal is the place to start in order to access all of PSU's major IT systems.

Learn how the Gorilla Geeks can help your transition into University Housing and Residence Life simple and streamlined!

The Gorilla Geeks are a division of office of Information Technology Services (ITS). Learn more about all of the services that ITS offers to the PSU community.

Your PSU Password is used to access campus IT resources such as Canvas, GUS, GUS Print, Office365, GUSMail, and many other services.

Here you will find the Gorilla Geeks Pitt CARES Brochure. This was made available during your CARES session. This version has live links to everything in the brochure.

PSU utilizes GUSPrint (Paper Cut) for centralized printing. Learn more about options other than printing through our Print Smart site.

Check out our Remote IT Support Page for PSU students, faculty, and staff who are learning and working remotely. This page is full of resources, including IT tools and instructional information on how to use those tools.

PSU owns a host of instructional and operational software. The Geeks are available to offer support for these tools or direct you to those that can. Below you will find links to some of the most commonly used software tools on campus. If you don't see the name of the software that you are needing help with below, please contact us at geeks@pittstate.edu to see how we can help.

• Office 365
• Canvas and its integrated tools (Zoom, Turnitin, Vidgrid, & Respondus)
• GUSCloud (Oracle Cloud)

The Geeks offer basic help with personal computer hardware and software issues that students, faculty, and staff may be facing. Please note that a modest charge may be incurred. Check out the Gorilla Geeks Price Sheet to see details.

ITS manages and organizes IT Training Opportunities. In addition, ITS develops IT Training Materials. Check out our current offerings and materials!

NOTE: Many of our trainings take place in our training room located at the Gorilla Geeks in 109 Whitesitt Hall.

Contact the Geeks for help accessing the GUSNet Wifi Network. GUSNet serves as the PSU wireless network and is available to students, faculty, staff, and guests.