In accordance with the U.S. Department of Education Program Integrity Rule, 34 C.F.R. Part 600.9, the Kansas Board of Regents has adopted a process to review the appropriately act on student complaints concerning the six state universities.
If you as a student have a complaint about PSU’s distance education programs, please contact the Director of Civil Rights Compliance & Title IX at civilrights@pittstate.edu or call 620-235-4189, to help you with the grievance process.
If after exhausting all available institutional processes a student’s complaint remains unresolved, the student may make a complaint to the Kansas Board of Regent’s office, in writing, by completing and submitting a complaint form for university student complaints.
Out of State residents living in SARA* states: Out of state students residing in a SARA state and enrolling in a distance education offered by Pittsburg State University may file a complaint to the Kansas Board of Regents (KBOR) by using the KBOR SARA Complaint Form.
Follow this link for a list of SARA* states.
Students may also make a complaint to the Higher Learning Commission.
Pittsburg State University (PSU) is accredited by:
The Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, Illinois 60604-1411
Phone: 800-621-7440 or 312-263-0456
Fax: 312-263-7462
E-mail: info@hlcommission.org
In most cases, these complaint procedures require the student to exhaust all complaint avenues internal to the institution before a complaint can be filed at the state or accrediting agency level. PSU students are advised to first attempt to resolve complaints with PSU administration.
For more information please contact: