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Gorilla Geeks support technology-dependent campus

August 09, 2012 12:00AM

Back-to-school shopping has always included a notebook, but for today’s student that notebook is more likely to be electronic than paper. Laptops, desktops, tablets -- it’s enough to make even the savviest parent pull their hair in frustration. Luckily, Pittsburg State University has an entire department ready to help.

“Technology is fact of life for today’s college student,” said Angela Neria, chief information officer at Pittsburg State University. “It’s important for parents and students to stop and think about how they plan on using a computer over the next four years. Sometimes the most expensive option isn’t always the best one.”

The majority of students end up using their computer for taking notes, research, and writing papers. In this case, a mid-level computer would probably fit the bill, according to Neria. If a student is going into a field of study that requires specialized software or working with a lot of graphics, then a more robust computer may be necessary.

“Many computer sites now offer special educational sections that have machines pre-designed for educational use,” explained Neria. “As far as specs go, I’d recommend starting with a machine that has at least 8 gigabytes of RAM and a hard-drive no smaller than 256 gigabytes. It’s best to get hard-drive space now because it’s much more difficult to add it later.”

And while tablets are the technology of the moment, Neria cautions that they may not fit everyone’s needs.

“I use my tablet for meetings and small work in the classroom but when I really need to create a detailed a project, I still reach for my laptop,” she said. “It’s important to measure and make your decision based on what you’re ultimately going to do with your device.”

When students have made their decision, they can rest easy in knowing that they have “Geeks” waiting to help them at Pittsburg State.

“We call our IT support staff the Gorilla Geeks,” Neria said with a smile. “We take a lot of pride in the service we’re able to provide our students, faculty and staff. Whether you have a problem logging into your e-mail, think you may have a virus or just have a tech question, we can help. The best part is that we’re able to offer most support at no charge for our students.”

The Gorilla Geeks are located in Whitesitt Hall and open Monday through Thursday from 7:30 a.m. to 7 p.m. and until 4:30 p.m. on Friday. This year, for the first time, they will also have a location open in Axe Library on Sundays.

Additional information is available online at support.pittstate.edu.

©2012 Pittsburg State University