Jerry Smith, Director
Room: 157 Kelce
Telephone: 620-235-4603
http://www2.pittstate.edu/ois/
e-mail: jwsmith@pittstate.edu
The Office of Information Services (OIS) at PSU furnishes the campus with information technology to assist the community's informational needs. This is accomplished through campus-wide access and integrated education of the information, services and resources available to the campus community. OIS is committed to assisting the campus community in the appropriate use of information systems in academic and administrative environments.
Academic Computing
OIS provides professional knowledge and skills to faculty, staff and students. The focus is on access, support, training and integration of appropriate computing technology through collaboration between OIS and the campus community. Both Windows and Macintosh systems are widely supported.
Analysis and Programming Services
PSU maintains and develops a wide array of applications for administrative and academic use. OIS analyst and systems programmers support over 20 core applications that include Web-based applications for student advising, degree audits, transcripts, and course enrollment. Each is integrated with the campus databases to provide a seamless system to students, faculty and staff.
Communications Services
PSU communications are carried over both copper and fiber managed by OIS' professional team of technicians and managers. The Nortel 81C phone switch services approximately 3000 phones and voicemail boxes for the campus and residence halls. The campus data network is based on gigabit Ethernet with fiber to all academic and administrative buildings. Fiber service and Category 5 Copper complete the building infrastructure and provide 100 Mbps connectivity to the desktop. Wireless access is available in all buildings and public areas across campus (e.g., the Oval) including residential housing.
Gorilla Geeks Help Desk
The OIS Campus Services/Gorilla Geeks Help Desk is responsible for assisting faculty, staff and students with various technology needs. Services available include help with GUS and GusPINs, PSU email, assistance with campus system problems and support of the campus wireless network.
In addition the center is in place to help students with technology needs that are essential for successful university studies in today’s world. Student services include assistance with educational software packages used on campus including Microsoft OS, Office applications, basic ANGEL support and other campus applications; basic help with computer hardware or software problems; wireless connectivity issues; and assist in configuring new computers.
The center is located in 109 Whitesitt and has extended hours during the fall and spring semesters.
Systems Support
The OIS systems support team provides development, maintenance and expansion for campus-wide servers using UNIX and Windows. Goals set by the Systems Group are those of high server reliability and fast access to ensure uninterrupted and quality services for both academic and administrative uses.
OIS Administration
The OIS administrative team provides leadership for campus Information Technology. This includes the coordination of policies, and computer accounts.
|
