Policies and Procedures
Position Descriptions
Acceptable Action Words
(updated 6/09/2005)
Acceptable Action Words
Well written duty statements contain action words which accurately describe what is being done. The following is a list of acceptable action words. It is not a complete list, and you may find other suitable words. Avoid using ambiguous action words.
| Accounts | To furnish a justifying analysis or explanation. |
| Acquires | To buy or take possession of. |
| Adapts | To modify to suit or fit specific needs. |
| Adjusts | To bring the parts of something to a true, more desirable, or effective position. |
| Administers | To carry out or regulate organizational or program operations, policies, and procedures; to apply a remedy. |
| Adopts | To accept and use as one's own. |
| Advises | To provide, based on specialized knowledge and usually only on request, information, ideas, suggestions, or informed opinions which aid/support others in deciding on a course of action or making a decision. |
| Advocates | To endorse in an assertive and deliberate manner. |
| Allocates | To set aside money, property, power, or other resources for a particular individual/program, group of individuals/programs, or an organization. |
| Allots | To distribute a share or portion for a specific purpose. |
| Alters | To make different without changing into something else. |
| Amuses | To provide any form of distraction that contents the mind. |
| Analyzes | To separate all or any part of something into its constituent parts for the purpose of identifying and examining relationships or the parts to one another and to other factors. |
| Answers | To speak or write in reply to an inquiry. |
| Applies | To put to use for a purpose. |
| Appoints | To officially designate. |
| Appraises | To give an expert judgment of worth or merit. |
| Approves | To exercise final authority with regard to the acceptability of an action. |
| Arbitrates | To act with defined authority to resolve a dispute. |
| Arranges | To prepare for an event. |
| Assembles | To convene individuals out of common interest or purpose; to fit together with component parts of a structure or machine. |
| Assesses | To determine the exact value or extent prior to judging it or using it as the ground for a decision. |
| Assigns | To specify or designate tasks or duties to be performed by others. |
| Audits | To examine accounts in a final, official sense to verify their correctness. |
| Authorizes | To give permission for or to empower through vested authority. |
| Awards | To confer or bestow for performance or quality. |
| Balances | To arrange or prove so that the sum of one group equals the sum of another. |
| Bargains | To negotiate the terms of a sale, exchange, or other agreement. |
| Batches | To group into a quantity for a future operation. |
| Budgets | To plan a summary of probable expenditures and income for a given period. |
| Calculates | To determine by mathematical or statistical processes. |
| Calibrates | To check, adjust, or standardize the graduation of. |
| Carries | To move something or someone from one place to another, using the hands. |
| Categorizes | To group on the basis of a comparison of certain readily perceived characteristics and criteria. |
| Certifies | To officially endorse that something is in conformance with set standards. |
| Checks | To compare with a source and verify accuracy. |
| Circulates | To move from person to person or place to place. |
| Classifies | To arrange, distribute, or group facts/items according to common characteristics. |
| Cleans | To remove dirt or impurities; to prepare for cooking. |
| Climbs | To move progressively upward. |
| Coaches | To befriend and encourage individuals on a personal, caring basis. |
| Codes | To translate words or figures into symbols (letters or numbers). |
| Collaborates | To work jointly with. |
| Collates | To assemble in proper numerical or logical sequence. |
| Collects | To bring data or material together in a group or mass. |
| Compares | To examine for the purpose of discovering similarities or differences. |
| Compiles | To place information or arrange material from other documents into a formalized order. |
| Composes | To create by artistic labor. |
| Computes | To determine by arithmetical processes. |
| Condenses | To shorten material without altering its meaning. |
| Confers | To seek and compare views, opinions, and judgments with others through discussions. |
| Confirms | To assure the accuracy, consistency, or completeness of. |
| Consolidates | To bring together; to combine several into one. |
| Constructs | To make or form by combining parts; to draw with suitable instruments and under specified conditions. |
| Consults | To give expert/definitive professional advice. |
| Controls | To evaluate, verify, regulate, and/or be informed about actions to the point of influencing or directing activities/functions toward conformance with plans or desired results. |
| Converts | To alter the physical or chemical nature of something. |
| Conveys | To transfer by legal means ownership of property from one individual to another. |
| Coordinates | To guide, regulate, or adjust the interrelated and interdependent activities of individuals or functions of a unit(s) to facilitate a common action and to attain a common purpose or goal. |
| Copies | To reproduce an original. |
| Corrects | To eliminate error or defect. |
| Correlates | To establish a direct or inverse relationship. |
| Corresponds | To communicate with others in writing. |
| Counsels | To provide advice, usually on one's own initiative, in which a course of action is suggested or urged and some recourse of follow-up is implied. |
| Counts | To list or name, one by one, to find the total number of units involved. |
| Creates | To bring into existence; to produce through imaginative skill. |
| Debates | To discuss and argue a question formally, and usually in public. |
| Decides | To make up one's mind as to action, course, or judgment. |
| Defends | To ward off something that actually threatens; to repel something that actually attacks. |
| Defines | To determine and state the limits and nature of; to give the distinguishing characteristics of. |
| Delegates | To designate with authority another to perform tasks or duties which in turn may carry specific degrees of accountability and authority. |
| Deliberates | To consider carefully and thoroughly a matter with abstract/complex variables to arrive at a conclusion. |
| Delivers | To carry something to an intended destination. |
| Demonstrates | To explain or make clear by using examples/experiments or showing the operations of. |
| Describes | To give an account in words that create a visual image in the minds of others. |
| Designates | To choose an incumbent or to detail a person to a certain post. |
| Designs | To conceive, create, and execute the form or shape of a physical object or the method for doing something. |
| Destroys | To completely tear down, do away with, or bring to an end. |
| Detects | To take notice of something by physical means (e.g. visual, tactile). |
| Determines | To fix conclusively or authoritatively the course, character, functions, or scope of something. |
| Develops | To expand or realize the potentialities of; to bring gradually to a fuller, greater, or better state. |
| Devises | To form in the mind by new combinations or applications of ideas or principles; to invent. |
| Diagnoses | To identify a disease, malfunction, or cause of disorder by symptoms or distinguishing characteristics. |
| Digs | To break and turn over or remove with a tool. |
| Directs | To personally oversee, inspect, or guide the work of others, with responsibility for ensuring certain standards of performance are met. |
| Disburses | To pay out or distribute with authority. |
| Disciplines | To penalize individuals or groups, whose behavior is contrary to existing regulations; to establish habits of self-control. |
| Discovers | To intentionally search for and acquire or find something that already exists but is new to the discoverer. |
| Discusses | To exchange views to arrive at a better understanding. |
| Dismantles | To take apart or raze; to remove furniture or equipment. |
| Dispatches | To send off or out. |
| Dispenses | To give a carefully weighed or measured portion to each of a group as a right or as to need. |
| Displays | To show; to place before the views of others. |
| Disseminates | To spread or disperse information or ideas. |
| Distributes | To deal out portions or spread about units among a number of recipients. |
| Drafts | To prepare papers or documents in preliminary form for clearance and approval by others. |
| Drives | To start, stop, and control the movement or action of machines. |
| Dumps | To empty out or unload in a heap or mass. |
| Duplicates | To make a copy or reproduction through the use of machinery. |
| Edits | To correct spelling, faulty phrasing, and imperfect punctuation, and mark a manuscript to ready it for publication. |
| Elaborates | To work out in detail; to give details. |
| Elects | To vote for. |
| Eliminates | To get rid of; to set aside as unimportant. |
| Employs | To use or engage the services of; to provide a job with consideration. |
| Encourages | To inspire with spirit and hope. |
| Endorses | To support or recommend actively. |
| Enlists | To secure the support and aid of. |
| Enters | To write down in a record, diary, log, or list; to make an entry of. |
| Entertains | To provide some activity or attraction that will give pleasure or relieve monotony or boredom. |
| Escorts | To accompany another or others to give protection or to watch over; to accompany as a courtesy or honor. |
| Estimates | To make a rough approximation of the size, extent, or value of. |
| Evaluates | To judge reports, data, plans, or performances in relation to established goals, policies, and standards; to compare critically to a standard for suitability. |
| Examines | To look over closely to determine the condition, quality, validity, or nature of. |
| Exchanges | To give or take one thing in return for another. |
| Exercises | To train by drills and maneuvers in order to strengthen and develop. |
| Exhibits | To put forward prominently or openly, either with the express intention or with the results of attracting other's attention or inspection. |
| Experiments | To undertake an action to discover something not yet known or to demonstrate something known. |
| Explains | To make clear or easier to understand that which appears vague, causeless, or inconsistent. |
| Extracts | To pull out by effort; to make a selection or quotation of; to determine by calculation. |
| Fabricates | To build by assembling; to manufacture. |
| Fastens | To make secure by locking, shutting, buttoning; to fix firmly in place. |
| Feeds | To move into a machine or opening in order to be used or processed; to furnish with something essential for growth and sustenance. |
| Files | To arrange in a methodical manner; to rub smooth or cut away with a tool. |
| Forecasts | To predict or indicate a condition or event beforehand as a result of rational study of available data. |
| Formulates | To prepare mentally a rough plan, policy, or procedure. |
| Garners | To gather and store in a granary. |
| Gathers | To bring materials together or accumulate. |
| Gauges | To assess a thing as authentic, good, or adequate or the degree it is so in relation to a standard measure or scale. |
| Generates | To originate by a vital, chemical, or mechanical process. |
| Governs | To exercise continuous sovereign authority over. |
| Grades | To divide into groups based on ascending or descending order. |
| Guards | To watch over to keep safe from any potential attack or harm. |
| Guides | To show the way or approach by applying intimate knowledge or experience of the way or approach and of all its difficulties. |
| Hauls | To move by pulling or drawing; to transport by vehicle. |
| Hires | To engage the services of for a set sum. |
| Hypothesizes | To form a tentative assumption to test its logical or empirical consequences. |
| Identifies | To recognize, acknowledge, or establish based on the characteristics of. |
| Illustrates | To make clear something which is difficult, abstract, or remote from experience especially to use pictures or sketches to make vivid or real what is being explained. |
| Implements | To carry out or into effect a plan, program, or operation. |
| Imports | To bring in from a foreign or external source. |
| Improves | To correct or advance something by supplying what it lacks or wants. |
| Indexes | To classify information, usually by subject matter or name to facilitate reference. |
| Indicts | To bring charges against an individual or organizations. |
| Informs | To make known; to call attention to. |
| Innovates | To exercise creativity in introducing something new or in making changes. |
| Inspects | To search, through direct observations, for conditions such as errors, defects, flaws, or shortcomings. |
| Installs | To establish in an indicated place, condition, or status; to set up for use in service. |
| Instructs | To impart knowledge systematically. |
| Interprets | To explain meanings or intentions, not immediately apparent to others, in light of individual judgment; to translate. |
| Interviews | To obtain facts or opinions through oral inquiry or examination. |
| Inventories | To catalog; to count and list; to make an itemized record of. |
| Invents | To create; to think up or imagine. |
| Investigates | To make a methodical, searching inquiry into a situation. |
| Issues | To put forth or to distribute officially. |
| Itemizes | To enumerate one after another; to set or note down in detail. |
| Joins | To bring or put together. |
| Judges | To investigate and compare the evidence and merits of all issues in a case and decide where the truth lies. |
| Justifies | To prove or show to be right or reasonable in light of individual belief or facts. |
| Leads | To guide or direct others on a course or in the direction of, without final responsibility for results achieved. |
| Lifts | To use effort to overcome the force of gravity. |
| Loads | To place in or on a means of conveyance. |
| Locates | To search for and find. |
| Lubricates | To apply a substance to machinery to reduce friction in operation. |
| Manages | To guide and coordinate worker activities and organizational or program policies, rules, practices, methods, and standards. |
| Manipulates | To move, guide, or place objects or materials with skill and dexterity. |
| Manufactures | To make or process raw material into a finished product. |
| Maps | To make a survey of for the purpose of representation. |
| Matches | To pair up or put into a set those items possessing equal or harmonizing attributes. |
| Measures | To determine the quantity, mass, extent, or degree of in terms of a standard unit or fixed amount. |
| Mediates | To interpose with parties to reconcile them; to reconcile differences. |
| Mends | To repair; to restore to soundness that which is broken or torn. |
| Mixes | To combine or blend particles, parts, or elements into one. |
| Modifies | To limit or restrict the meaning of; to make minor changes in. |
| Monitors | To watch, observe, or check for a specific purpose. |
| Motivates | To stimulate the active interest or desire within someone for something. |
| Moves | To go or transport from one point to another. |
| Negotiates | To confer with others for the purpose of reaching agreement. |
| Notifies | To send a formal notice giving required or pertinent information. |
| Nullifies | To make of no value or consequence; to cancel out. |
| Observes | To obtain data visually. |
| Obtains | To acquire or gain possession of. |
| Opens | To make available for entry or passage. |
| Operates | To start, stop, control, and adjust machinery or equipment. |
| Organizes | To take steps to set up the administrative structure or functions of an office or process. |
| Originates | To bring into being; to initiate. |
| Outlines | To make a summary of the significant features of a subject. |
| Overhauls | To make repairs, adjustments needed to restore to good working order. |
| Oversees | To watch; to monitor. |
| Packages | To wrap or box an item or group of items. |
| Permits | To consent to; to authorize. |
| Persuades | To induce others by argument or entreaty to accept a belief or position; to prevail upon others to take a course of action. |
| Picks up | To collect or lift an object or material. |
| Plans | To devise a detailed means of course of action for attaining an objective/goal. |
| Posts | To transfer or carry information from one record to another; to display prominently. |
| Predicts | To foretell on the basis of observation, experience; or scientific reason. |
| Prescribes | To recommend medical treatment with authority. |
| Presents | To lay as a charge before the court; to offer for view. |
| Preserves | To keep safe; to protect; to keep free from decay. |
| Prevents | To stop something from occurring; to take advance measures against. |
| Procures | To obtain possession of. |
| Produces | To grow; to make, bear, or yield something. |
| Programs | To arrange or work out a sequence of operations to be performed by equipment or machinery. |
| Promotes | To advance to a higher level or position; to foster the growth or development of. |
| Proofreads | To read copy of a printer's proof against the original manuscript. |
| Proposes | To formulate and suggest for adoption. |
| Pulls | To cause to move in the direction toward the source of the force. |
| Purchases | To buy or procure by committing funds. |
| Pushes | To use force upon an object to move it away from the source of the force. |
| Quantifies | To determine or express the amount of. |
| Questions | To interrogate; to inquire. |
| Ranks | To determine or assign the relative importance of data, people, or things. |
| Rates | To determine the rank of in relation to others of the same kind. |
| Reaps | To cut grain and pulse for harvest. |
| Rebuilds | To make extensive structural repairs. |
| Recommends | To suggest and support for adoption a course of action. |
| Reconciles | To adjust; to make congruous; to seek agreement. |
| Records | To set down in writing; to preserve in some permanent form. |
| Reduces | To narrow down; to diminish in size or amount. |
| Refers | To send or direct for aid, treatment, information, or decision. |
| Refines | To free from impurities, imperfections, or vulgarities; to make more polished. |
| Registers | To enter in a record or list officially. |
| Regulates | To order or restrain by rule, method, or established mode. |
| Reinforces | To strengthen with additional forces. |
| Rejects | To refuse to hear, receive, or admit. |
| Releases | To permit the publication or dissemination of. |
| Remits | To send money in payment of. |
| Repairs | To put into good or fitting order something that is injured. |
| Replaces | To provide a substitute for something now lost, gone, or worn out. |
| Reports | To give an account, in detail, of facts and figures. |
| Represents | To foster general interest in, through speeches, and consultation and contacts with individuals, groups, and constituencies. |
| Rescinds | To make void; to repeal; to abrogate a contract by restoring preexisting conditions. |
| Rescues | To free a person or animal from imminent danger by prompt or vigorous action. |
| Researches | To perform a systematic, critical, intensive investigation directed toward development of new or fuller knowledge of the topic or issue studied. |
| Resolves | To decide to do or refrain from doing something; to take remedial action. |
| Retrieves | To recover from a location where previously placed, set, or thrown. |
| Reviews | To consider or to reexamine results for the purpose of giving an opinion or approval. |
| Revises | To rework in order to correct or improve; to make a new, improved, or up-to-date version. |
| Rewards | To give something in recompense for worthy behavior. |
| Salvages | To rescue or save (as from wreckage or ruin). |
| Scans | To survey from point to point in a cursory manner. |
| Schedules | To plan a timetable; to set specific time for. |
| Scores | To assign a numerical evaluation. |
| Screens | To examine for the purpose of separating one group. |
| Seals | To secure the contents of by closing with adhesive. |
| Searches | To systematically look over and through for the purpose of finding an item. |
| Selects | To decide on one, or a few from several possibilities. |
| Sells | To give up property to another for money or other valuable consideration. |
| Sends | To dispatch by a means of communication; to convey. |
| Serves | To attend to the personal needs or requests of people. |
| Services | To make fit for use by providing maintenance, supplies, repairs, or installations. |
| Smells | To acquire and examine the odor or scent with the nose. |
| Solicits | To approach with a request or plea; to strongly urge. |
| Solves | To answer a question or work out a problem. |
| Sorts | To group or categorize according to systematic relations or common characteristics; to put in a definite place or rank according to kind, class, or other category. |
| Stacks | To load or arrange in a somewhat orderly heap or pile. |
| Stores | To put away for future use; to deposit or receive for safe keeping. |
| Studies | To contemplate; to learn all the possibilities, applications, variations, or relations of a subject before making plans and/or taking action. |
| Submits | To direct attention to something for consideration. |
| Summarizes | To present in a concise and compact manner. |
| Supplies | To provide space, equipment, material, and other non-financial resources. |
| Surveys | To look at or consider in a general or comprehensive way; to determine the location, form, or boundaries of by measuring the lines and angles. |
| Synthesizes | To compose or combine parts or elements in order to form a whole. |
| Systematizes | To arrange or make by the use of a method or orderly planning. |
| Tabulates | To put in table form; to set up in columns, rows. |
| Teaches | To apply a guided process of assigned work, discipline, direct study, and the presentation of examples to increase the general knowledge of another person. |
| Tends | To start, stop, and monitor the functioning of machinery and equipment. |
| Testifies | To provide oral or written testimony on facts known. |
| Tests | To put a thing to decisive proof by thorough examination under controlled conditions. |
| Totals | To add up; to compute. |
| Traces | To copy as a drawing; to search for a lost item. |
| Trades | To give in exchange for another commodity; to make a purchase. |
| Trains | To develop a particular faculty or skill in others to bring them up to a predetermined standard of work performance. |
| Transacts | To carry on or handle business in accordance with a prescribed procedure. |
| Transcribes | To transfer data from one form of record to another or from one method of preparation to another, without changing the nature of data. |
| Transfers | To change from one mode of conveyance to another, or from one depository to another. |
| Translates | To turn into one's own or another language. |
| Transmits | To transfer or send from one person or place to another; to send out a signal either by radio waves or over a wire. |
| Treats | To give medical or surgical care; to subject to chemical action. |
| Turns | To make to rotate or revolve; to cause to move around so as to effect a desired end (as locking, opening, shutting). |
| Tutors | To instruct on an individual basis and in a special subject or for particular occasion or purpose. |
| Types | To write with a typewriter. |
| Updates | To make current with the most recent facts, methods, or ideas. |
| Ushers | To guide to a particular place. |
| Washes | To clean by means of water and/or other substances by dipping, tumbling, or scrubbing. |
| Waxes | To rub, polish, cover, smear, or treat with a sealing substance. |
| Weighs | To determine the heaviness of an object. |
| Writes | To set down letters, words, sentences, or figures on paper or other suitable material. |
