Share page: 

Refund Options

Direct deposit is the preferred method for student refunds at Pittsburg State University (PSU). It is the safest and quickest way to receive money that is due to you. If you are not signed up for direct deposit of student refunds, we may issue a credit to your credit/debit card used during the current semester or a refund check will be issued to you. Direct deposits are processed daily. Selecting a check refund will delay your refund 10-14 days.

If PSU is processing a refund for a student or patron, PSU will use the following hierarchy to determine how a refund is processed:

  • Direct Deposit to your financial institution
  • Credit issued to the card number that made the original payment, up to the current semester payment amount
  • Check by mail

PSU, in its sole discretion, will determine the refund amount and which card is refunded, if multiple credit/debit cards were used to make the payment for the current semester.

Any refund that is a result of an overpayment by non-certified funds (personal check, money order, etc.) will be held for 15 days before the refund is processed. Refunds that are a result of dropped classes must be approved by the Registrar’s Office and Office of Student Financial Assistance before being issued to the student.

 Direct Deposit to Your Bank Account

  • You will need to provide your account type (checking or savings), your financial institution’s routing number and account number in GUS under the Personal Information section at http://go.pittstate.edu.
  • It is extremely important that your financial institution’s account information is entered correctly. Incorrect information will result in a delay in you receiving your refund.
  • Funds will generally be available in your bank account within two to three days after being released from your student account. Check with your financial institution for their Funds Availability Policy.
  • In the event your financial institution refuses the electronic transfer of funds, it could be up to ten business days before the University will produce a refund check.
  • When you select this option, you give consent for PSU to provide certain student information to your financial institution.
  • The Cashiers and Student Accounts Office reserves the right to select and / or change your refund option if necessary.
  • If you want to terminate direct deposit of your refund, you will need to disable your Direct Deposit in GUS under the Student Accounts section at http://go.pittstate.edu.
  • Direct Deposit is not an option for Federal Parent PLUS Loans. A check will be sent to the parent at the address designated by the parent.

 

Check by Mail

  • This option is not recommended, as it will cause a delay in any refund that you may receive. Checks are only mailed on the first business day of the week.
  • Be sure to keep your permanent address up to date in GUS at http://go.pittstate.edu, as this is where the refund check will be mailed. All checks must be mailed. Checks will be mailed through the US Postal Service, so please allow a minimum of 3-5 business days for mail processing time.
  • Refund checks mailed to an outdated student address will have to wait until the refund check is returned to PSU or wait 10 business days, whichever occurs first, until the refund can be reissued. To avoid delays in receiving your refund check, students are encouraged to set up Direct Deposit.
  • If your check is lost or stolen, it will be your responsibility to contact Cashiers and Student Accounts in Horace Mann, Room 112, call 620-235-4092 or e-mail cash@pittstate.edu and request that the check be reissued. Checks will not be reissued until 10 business days have passed from the date of the original check. A signed Lost or Stolen Check Affidavit Form may be required by the Cashiers and Student Accounts Office before the check is reissued.
  • A $25 administrative fee may be assessed for issuing a replacement check.
  • PSU does not verify funds for check cashing by third party entities.
  • Cashiers and Student Accounts reserves the right to select and / or change your refund option if necessary.
  • Refund checks not cashed within 90 days of issuance are not valid. These checks will have a stop payment placed on them and cannot be cashed. Refunds containing federal loan or grant funds will have the funds returned to the appropriate federal program.

 

 

 

Any refund that is a result of an overpayment by non-certified funds (personal check, money order, etc.) will be held for 15 days before the refund is processed. Refunds that are a result of dropped classes must be approved by the Registrar’s Office and Office of Student Financial Assistance before being issued to the student.